Pine Bungalows — Lodging in Jasper

Reviews of Pine Bungalows

• Dominic

  Added 2016.07.15

  We went for my Birthday weekend to Pine Bungalows (always wanted to go) Paid $560.00 bucks for 2 nights.. drove hours to get there..arrived at 3:15 pm.. tired n need to use the washroom.. Cabin be ready at 4.. nowhere to use the bathroom.. waited till 4:10.. cabin not ready.. waited till 4:30..cabin not ready..waited till 4:55..cabin Not ready.. don't know when.. maybe another 20 minutes...R U KIDDING ME?!! How about just giving us our money back n we go stay somewhere else? Nope!! Was the answer.. So we wait longer n longer... FINALLY at 5:35 cabin ready..still sticky wet floors no xtra blankets.. etc etc...i would NEVER go to Pine Bungalows again.. worst experience ever...Would NOT recommend it ever!!
• Ethan

  Added 2015.09.17

  My husband and I stayed in one of the renovated riverfront cabins. The cabins are tastefully decorated. We liked mostly everything. The room was better than we expected. I liked the firm bed. The bathroom has an automatic sensor equipped fan that goes on every time you enter the bathroom which annoyed us considerably but we found a way to get around it by covering it. Just once I would like to rent a room with a view that has clean windows. These windows were dirty and the bath towels were very small and thin. Staff came in daily to replenish towels and never took off their shoes so we were sweeping the floor every afternoon when we got back to the cabin. And the service was twofold. We were missing the steel fire box and when we went to ask for one, the lady at the desk appeared to not care and implied that we might not be able to get one. We were upset and concerned about not being able to have a fire when a couple hours later two different staff showed up with one and complementary firewood as well. Problem solved wonderfully for us. Elk was roaming and we were there during the rut which was interesting. We seen a bull elk from the kitchen window calling for a mate. Beautiful scenery and great cabin. We will certainly go back.
• Austin

  Added 2014.12.20

  My family rented 5 cabins and a room in the conference centre in Aug for a family wedding at a different hotel in Jasper. Three of the cabins we had, renos and updates were done and were quite lovely except very poorly cleaned. The conference centre room, I was told was also acceptable. The last 2 cabins were the 2 bedroom cabins that were horrible, dirty and run down. They were charging $220 for these cabins. My daughter and her young family were in one of them and it was not acceptable. I did go and talk to Heather, who managed to change my daughters cabin to one of the updated ones but myself and family had to stay in the old cabin. I had asked for sheets for the pull out couch and Heather said they don't use the couch anymore because they are old. On closer inspection, the upholstery on the couch and kitchen chairs was disgusting!!! It appeared that they had not been cleaned in a VERY long time!! We did not sit on them or rest anything on them unless we put a towel down on them. There was mouse dropping that had not been cleaned up, the bath tub was plugged(which they did come and fix), beds were uncomfortable and saggy with ratty old blankets on them. It was not rustic it was old, run down and dirty!! On the front deck, we got to look out at a bunch of old toilet seats by the dirty laundry room. Heather did reimburse us $80 and apologized but I don't think the cabins should be rented out in the condition that they were in!
• Elizabeth

  Added 2014.10.13

  Quiet, peaceful retreat with lots of character. Backs onto the beautiful Athabasca River for a beautiful morning or evening stroll. WiFi is limited to the main building and no TV's in rooms so unplug and relax fro a while!
• Landon

  Added 2013.12.22

  Our visit did not start off well. When we arrived, the "receptionist" who served us, gave absolutely no greeting - even though I had cheerfully said "Hello - gave our names & that we had a booking". No response. I spoke a little more to her, being friendly, and she just kept on working on her computer for our booking. As she had her lips tightly closed, I wondered (as did my husband, he later told me) if she was mute -ie. unable to speak, so didn't worry too much. Then she spoke - "how do you want to pay the balance of your booking?!" And that was it! No information about the cabin, that wifi was available in front of the lodge, where the laundry was or anything else! We drove over to our cabin - the ground surrounding our cabins plus a lot overs was a mess. They had obviously been building new cabins, so the ground was very torn up and messy and huge weeds everywhere.